Suitable Club
1.Unprecedented benefits
Receive a personal voucher worth 25 euros twice a year, enjoy 10% extra discount during our sales and save points for even more benefits. 1 point is 1 euro. Furthermore, as a Club member, you will be rewarded with rewards for reviews and other interactions with us. At 400 points you will receive a discount voucher. And as icing on the cake: a gift on your birthday!
2. Good guarantee
No more hassle with receipts. Enjoy a one-year guarantee on all your purchases. Not satisfied? Then take advantage of our generous 30-day return period. You can exchange the item or get your money back.
3. Always up-to-date
Never miss a trend or promotion again! Via the Suitable Club you will be the first to hear about the latest collections, exclusive offers and personal style advice. So you always stay up-to-date and stylishly dressed.
Do you want this too? Then sign up now
Yes, please! This way, you have one savings account for your Suitable Credits, and we maintain overview. You can send an email to [email protected] for this purpose. Please mention the postal and email addresses involved.
Suitable Credits are points that you can accumulate for free shopping credit. As a member of the Suitable Club, you earn Suitable Credits with every order. The amount depends on the total purchase amount. For every 400 Suitable Credits, you receive a shopping credit of 20. These are valid for the entire Suitable range.
You can also accumulate Suitable Credits by:
- Completing your personal details in your account;
- Leaving reviews for your purchased items, except for reviews on Trustpilot;
- Subscribing to the newsletter.
- Suitable credit vouchers can be used on our website and in all Suitable stores.
- You will not receive Suitable Credits for gift cards, bags, and alteration costs.
- Suitable Credits are deducted from the value of returned items.
- Suitable credits from in-store purchases will be visible the next day.
- Suitable Credits from online orders are always held temporarily until the return period has expired.
- You may only use one shopping credit voucher per transaction. In the event of a return, the purchase amount will be refunded, but the voucher will not be reactivated.
- Suitable credit vouchers are valid for 3 months.
- Suitable reserves the right to withdraw issued Suitable Credits if necessary.
Yes, you also earn Suitable Credits in-store. Your purchases are registered under your name. Our colleagues in the store can explain how this works.
This may be because a different currency is selected. Based on the exchange rate, a converted shopping credit voucher is provided. If you live in a country where they use the euro and you see a different value on your shopping credit, please contact us via [email protected].
No, you can only use shopping credit vouchers as a means of payment. You automatically receive a shopping credit voucher for every 400 Suitable Credits.
Yes, if your online order or receipt includes multiple items, the shopping credit voucher will be divided among the remaining items. The purchase price of the returned item will be credited.
If your online order or receipt consists of a single item, the purchase price will be credited. The voucher will not be reactivated. Suitable Credits will be deducted from the return value.
No, you can only use one shopping credit voucher per transaction.
Yes, but that person must create their own Suitable account. Once the shopping credit voucher is redeemed, you cannot use it anymore.
Yes, it is possible, but keep in mind that you cannot use a voucher in parts. If the purchase amount is lower than the value of the voucher, you cannot redeem the remaining amount at a later time.
The earned shopping credit is valid for 3 months. After this date, it is no longer possible to redeem this shopping credit voucher. You can find the validity period of the shopping credit in your account.
No, Suitable Credits and shopping credit vouchers cannot be exchanged for cash.
Yes, when you return items, the Suitable Credits you earned with those items will be deducted from your balance.
No, it is not possible to retroactively assign Suitable Credits. Therefore, always mention during checkout that you are a Suitable Club Member.
If there is an issue with the allocation of Suitable Credits, it's best to send an email to [email protected]. Please mention the order or receipt number and what you believe went wrong.
When you click on the link at the bottom of the e-mail, you will automatically be directed to the correct page in your account. Here you can indicate how often you wish to receive the newsletter or whether you no longer wish to receive the newsletter at all.
This promotion applies to the entire collection and can be used both in the shop and on the web shop. You will receive one voucher in spring, the other in autumn. The voucher will be sent by e-mail.
If you unsubscribe from our newsletter, you will not receive the voucher either.
These vouchers are separate from your Club credits where, on reaching 400 points, you will receive a voucher worth 20 euros.
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Our customerservice is available today until 18:00Response within 1 minute
BIC/Swift code: RABONL2U -
VAT number: NL851836987B01 -
Chamber of Commerce: 55728561